Shipping information

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Free shipping to Belgium and the Netherlands starts at 150 euros. To Belgium or the Netherlands delivery usually takes between 2 to 4 business days. To other European countries delivery can take between 2 to 7 business days, depending on your location. Free shipping to other European countries starts at 200 euros.
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We are currently shipping packages to countries in the list below. If your country is not mentioned in this list and you would still like to place an order, be sure to contact us and we will be happy to discuss shipping options. The delivery time will vary depending on the country you live in.
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We currently ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK.
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Please note that shipping costs will vary, depending on the country you live in. Tutamanta is not responsible for items lost or damaged in transit, nor for any postal delays such as strikes or suspensions.
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At this moment we ship out our orders twice a week in order to avoid unnecessary use of transport. If you would have an urgent order however, be sure to contact us and we will make sure to work something out.
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Shipping includes tracking. Once your order ships, you will receive an email with tracking information.

Tutamanta Return Policy

1

Returns must be made within 14 business days of delivery. Tutamanta should be notified by email if you would like to return your item(s). Please note that returns and refunds are permitted exclusively for products purchased through this website.
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The customer is responsible for shipping the item back to Tutamanta. The return will be processed and the customer will be credited in full once the item arrives and is accepted by Tutamanta.
3

Returned items must have all original tags still attached and be in original condition as purchased. Tutamanta has the right to reject any returned items if they are not in original condition.
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Please allow up to 14 days from receipt of your returned goods for your refund to be processed.
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Please note that it is not possible to return an item in exchange for store credit.

Exchanges

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All of our products are handmade by talented artisans with great care and passion. Please note that due to the products being handcrafted some minor irregularities can occur.
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Tutamanta accepts exchanges on regular priced items and items purchased using promo codes. Exchanges are not accepted on sale items.
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The customer is responsible for shipping the item back to Tutamanta.
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Tutamanta is responsible for shipping the exchanged item to the customer.
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Please email us on hello@tutamanta.com with complete details of your order and the desired exchange item. We will make sure to get back to you.